Norwest
Speech Pathology & Occupational Therapy

Depending upon the reason for referral, the Initial Assessment may take anywhere between 30 minutes, up to 4 hours. After talking to you, your therapist should be able to give you an indication of the likely time involved. You will be required to complete a Client Questionnaire and may be asked to provide copies of reports from other health professionals or teachers. Standardised assessments will also be administered when appropriate.

Medicare
If your General Practitioner (GP) feels it is appropriate, you or your child may be placed on a Chronic Disease Management Plan (CDMP), registered with Medicare. Generally, this enables you to claim back a portion of your therapy fees for 5 visits per year. If you or your child is placed on a CDMP, we require a copy of the plan so that we can prepare you invoice with the correct format. If you attend the office for your sessions, we should be able to process your rebate on the spot using our HICAPS machine (after you have paid in full). Remember to bring your Medicare card.

Private Health Insurance
You may also be eligible to claim back a portion of your therapy fees if you have private health insurance. The amount able to be claimed depends upon your insurance provider and your level of cover.

We have a HICAPS machine at the Randwick office. If you have your membership card, we can process your rebate first, and then you pay the gap. If you have services at home, school or via SPOT Telehealth, we will process your payment in full and will then forward you the paperwork required to obtain your rebate.  Please to not hesitate to contact us to ask for assistance or advice regarding rebates.

National Disability Insurance Scheme (NDIS)
The aim of the NDIS is to support people with a permanent and significant disability that affects their ability to take part in everyday activities. It does this by identifying what disability supports someone needs in order to help achieve their goals in life.

If you do not already have funding, it may be that a report from one of our team members would be helpful in establishing whether an application would be appropriate. We are happy to give you advice and connect you with services that can also offer you guidance and support.

Participants of the Scheme may have their funding managed in one of three ways; By the NDIA, by a Plan Manager or Self Managed funding. SPOT Therapy Hub is a registered NDIS Provider, and we are here to support Participants whose funding is managed in any way.

The privatization of disability services has been an exciting change in Australia and we are delighted to be a part of it. Supporting Participants to access therapy that builds their independence, their ability to create and maintain meaningful relationships, and to enhance their engagement in life, reflects our core beliefs and mission.

If you are unsure whether you or your child requires Speech Pathology or Occupational Therapy, feel free to send us an email or call us. A therapist will be able to speak to you about your concerns and advise you whether an Initial Assessment would be appropriate.

SPOT Therapy Hub accepts referrals from:

• Parents and carers
• General Practitioners
• Paediatricians
• Dentists and Orthodontists
• Other Allied Health Professionals
• Teachers
• Day Care Staff

• Parents and carers
• General Practitioners
• Paediatricians
• Dentists and Orthodontists
• Other Allied Health Professionals
• Teachers
• Day Care Staff

At Spot Therapy Hub clients are always given the opportunity to decide whether they would like to pay for a report. ​
Following your Initial Assessment, you will always receive verbal feedback regarding the results. Your therapist will discuss the option of ordering a report. Generally, it is helpful to have results in writing, particularly if there are other professionals involved in helping you or your child. However, we sometimes see clients for relatively ‘straight forward’ difficulties and families decide to invest their resources directly into therapy. Reports can always be requested retrospectively. If you have an upcoming Specialist appointment, we may decide ​​​to defer report writing for a few weeks, so that a progress update can be incorporated into the feedback.